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April 10th, 2024


Dear Parents,


We are looking forward to having you join us for our upcoming Parent Days, May 8th -11th with on campus programming and pass time. As well as, May 12th for off campus pastime if student is eligible and if your travel plans allow. Please look for your specific house schedules on the parent portal under “House Parent Days Schedules” in the coming weeks.


Onsite visiting areas - We will have designated onsite visiting areas on campus for you and your student to spend time together. There are slots each evening and throughout the weekend for onsite visiting for families of students on Orientation to Level 1. You will have an opportunity to visit your student’s home and tour during your visit. To limit the numbers of families on campus at the same time, we ask that unless you are participating in scheduled events on campus, that you are not on campus. Thursday and Friday, students will still be in school between activities.


Off Campus pass time - We are encouraging our students to invest in the program and level system to earn pass time off campus. There are time slots for off campus pass time for students on Level 3 and up throughout the evenings and weekend.  Level 2 students will have limited time off campus each day and though out the weekend.   Please help encourage your student to invest in the program and work towards Level 2 and Level 3. Off campus pass, time will be offered on Saturday the 10th and Sunday the 11th if your student is eligible and if your travel plans allow.


During Parent Days, you will participate in two family sessions, a Parent Seminar, a recreational activity, rotations with Academics and your student’s Psychiatrist, and two Parent Support Groups. You will receive an email with the scheduled sessions in the upcoming weeks. We would like to request that you participate in all scheduled events whenever possible, as this is an integral part of the experience for your child. The Recreational Activity for May is participating in a ropes course, please bring a sturdy pair of shoes. 


Please feel free to contact me if you have any questions. We look forward to seeing you soon and hope you will enjoy your time with us.




Mindy Exon

Program Director


New Phone Call Schedule  April 8, 2024


Monday - Levels 3, 4, & 5

Tuesday - Levels 2, 4 & 5

Thursday - Levels 4 & 5

Friday - Levels 3 & 5


Monday - Levels 2, 4 & 5

Tuesday - Levels 4 & 5

Thursday - Levels 3, 4 & 5

Friday - Levels 3 & 5


Monday - Levels  2, 4 & 5

Tuesday - Levels 3, 4 & 5

Thursday - Levels 4 & 5

Friday - Levels 3 & 5


Monday - Levels 3 & 5

Tuesday - Levels 2, 4 & 5

Thursday - Levels 3, 4, & 5

Friday - Levels 4 & 5


Saturday - Levels 1-5 or any extra purchased phone time. 

Sunday - ALL students, regardless of level or freeze. Confidential Phone Calls

Dear Parents,

We recognize being away from your student is hard. As the holidays approach, be mindful when sending packages and when shopping for your student during pass-times that storage space is very limited.

When sending candy or snacks, your student has a gallon-size zip-lock bag that ALL candy and snacks will need to fit in. Do not send drinks (canned or bottled) or drink mixes/packets, cereal boxes, mac and cheese, ramen, meal items, items with caffeine, protein bars, sunflower seeds, meal supplements, gum, and any perishable items. All unapproved items will be immediately discarded (eligible items will be donated to the local food bank). When items do not fit in to a gallon zip-lock bag, your student will choose which items they would like, and the excess will be immediately discarded or donated.

For non-food items, such as books or clothing, please refer to the handbook for the allowed amounts of each item. Excess items will be sent home at cost to you.


Some suggested gift items are:


Journals (no spiral binding or elastic components)

Needed clothing items

Small bags of sweets/snacks

Deck of cards

Fidget toys

Stress balls (foam only; no liquid or gel centers)

Coloring/Puzzle/Activity books

Art pencils/markers – nonalcoholic markers


If using a third party to send packages (such as Amazon) please identify who the package is from (usually by selecting the gift option). To ensure our students’ safety, only packages sent by individuals on the approved contact lists will be distributed. Any packages from unapproved contacts will be returned to sender and those from unknown contacts will be discarded or sent to the parent/guardian at cost to the parent/guardian. Please identify if the package is a holiday gift so we can set it aside until then.

Please also note that we don't receive mail deliveries on Saturdays, Sundays, or Holidays. We are registered with the US Postal Service, Fedex, and UPS as only able to receive mail and packages Monday-Friday 8:00am-5:00pm. Please DO NOT PAY EXTRA for weekend or holiday delivery because your package will not be delivered until the following Monday. If you would like to ensure your package arrives before the holiday, please plan ahead and make sure your package is scheduled to be delivered on Friday before 5:00pm. Be aware that if you use a private delivery service (like some Amazon deliveries), and they leave a package on Saturday, Sunday or a Holiday, your package may not reach its recipient, as there is no secure location for the package to be stored.

Lastly, please send all mail – letters and packages – for your student to our street address – 12595 South Minuteman Drive, Draper, UT 84020. Do NOT send to the PO Box.

If you have any questions, please consult the handbook or reach out to your child’s therapist. Thank you for your continued support.



Mindy Exon

Program Director


Dear Parent/Guardian,

It is the time of year that the administration of flu vaccine is recommended. If your child has never received a flu shot, you may want to consider their current living situation. They are in close, closed quarters with a lot of peers. When an illness starts in one of our homes, it tends to spread like wildfire throughout the community, including our staff. We strongly encourage you to consider having your child receive the vaccine.

We realize that many of you have insurance that covers a flu vaccine, but it is impossible to get 65+ kids off campus to receive them. If you prefer to take your child somewhere when you are in town visiting and they are on level to leave campus, you are welcome to do that. The alternative we use is to order the vaccine and have the nurses administer the shot. To cover the cost of the vaccine and syringes there is a $15.00 charge that would just be added to your account.

Enclosed please find the Vaccine Information Statement and a Consent to Administer the vaccine. Please make sure the form is filled out completely. Even if you choose NOT to have your child vaccinated, we need the form returned indicating that you declined the “flu shot” for your child. If you know your child will be discharging soon, please wait until you get them home to get the shot.

Please return the completed form ASAP. You can scan it to or fax to 801-553-7124.

Thank-you for giving us the opportunity to care for your child.

The Youth Care Medical Team

Weather Announcement! 2-22-23


Happy Wednesday! We are experiencing a major snowstorm in the Salt Lake Valley today.  As a result, many non-essential staff, including our Receptionist, are not in the office today, so phones may not be answered quickly. It may be best to email or call your child’s therapist directly.  Below are the backline direct lines for each therapist.


Therapist Direct Lines:

Alisha Valerio – 801-781-5373

Amy Miner – 801-731-5415

Angelica Clayton – 801-781-5033

Courtney Howard – 801-874-2850

Esther Israel – 801-810-7955

Gwen Laws – 801-822-5589

Jake Timmins – 801-874-2184

Jonathan Buttrey – 801-781-5350

Kelly Shaheen – 801-610-6768

Melissa Snyder – 801-758-8995

Raigan Steele – 804-781-5161

Romeo Kistler – 801-874-1747

Ty McTurk – 801-874-2741



After-hours, please call the house backline numbers:

Alpine – 385-645-2883

Brighton – 385-645-2887

Horizon – 385-645-2884

Summit -- 385-645-2885



We thank you in advance for your patience and understanding.





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